A couple has been ordered to pay almost £4,000 in legal bills after a judge ruled their compensation claim for holiday sickness as “wholly implausible”.
Julie Lavelle and her partner Michael McIntyre were seeking £10,000 after claiming that they and their two children were struck down by sickness while on a two-week all-inclusive Thomas Cook package holiday at the Parque Cristobal Hotel in Playa del Ingles, Gran Canaria. The claim dates back to the summer of 2013 but was only lodged in May 2016.
The couple failed to mention any illness at the time and their solicitors, Bridger & Co of Llandovery, submitted a Letter of Claim three years later. It stated that the whole family had suffered gastroenteritis for their entire stay.
The judge at Liverpool County Court dismissed the couple’s case stating that they had demonstrated “fundamental dishonesty” ordering them to pay costs of £3,744.
Chris Mottershead, UK managing director at Thomas Cook, said: “It’s not comfortable for us to be in court questioning our customers’ credibility, but the significant increase in unreported illness claims being received by the travel industry threatens holidays for all UK customers.”